Privacy Policy for

Kindle Direct Publish

At Kindle Direct Publication, available at our official website, safeguarding the privacy of our users is of utmost importance to us. This Privacy Guidelines document outlines the types of information collected and recorded by Kindle Direct Publication and how we utilize it.

Should you have any additional questions or require more details about our Privacy Guidelines, please don't hesitate to get in touch with us.

Please note that this Privacy Guidelines is applicable exclusively to activities conducted online on our website. It doesn't extend to any information collected offline or through other channels apart from this website.

Agreement

By using our website, you are agreeing to the terms outlined in our Privacy Guidelines.

Data Collection

Any personal information that we may need from you, along with the reason for its collection, will be clarified when we ask for such data.

If you communicate with us directly, we may collect additional information about you like your name, phone number, email address, and the content of any messages and/or attachments you may send us, as well as any other information you choose to provide.

Upon account creation, you may be asked to provide various contact details, such as your name, mailing address, company name, email address, and telephone number.

Usage of Your Information

We employ the data we gather for multiple objectives, such as:

• Enhancing, customizing, and growing our website
• Creating new offerings, capabilities, and service features
• Dispatching emails to you
• Gaining insights into your interaction with our website
• Delivering, administering, and sustaining our website
• Identifying and mitigating fraudulent activities
• Engaging in dialogue with you, either directly or via our partners, for customer support, updates, as well as marketing and promotional activities.

Log Files

Kindle Direct Publication follows a standard procedure for using log files. These files record visitors when they access websites, a common practice among hosting services. The data gathered includes IP addresses, browser types, Internet Service Providers (ISP), timestamps, referring/exit pages, and possibly the number of clicks. This information is not personally identifiable and is used for trend analysis, site management, user tracking, and demographic data collection.

Cookies and Web Markers

Similar to other websites, Kindle Direct Publication employs 'cookies.' These cookies store information such as visitors' preferences and the website pages they've accessed. This data is used to enhance user experience by tailoring our website content based on the visitors' browser types and other relevant information.

Ad Partners' Privacy Protocols

For information on each of our advertising partners' privacy policies, you may refer to a provided list.

It's important to note that Kindle Direct Publication does not have control over or access to cookies used by third-party advertisers.

Policies of Third Parties

Our privacy policy does not extend to external advertisers or websites. Therefore, we recommend reviewing the privacy policies of any third-party ad servers for more comprehensive details. These may provide insights into their data handling procedures and how to opt-out of certain practices.

You can manage your cookie settings through your browser's options, available on their respective websites for more detailed guidance.

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights, which include:

• The right to ask a business to disclose the types and specific pieces of personal information it has collected about them.
• The right to request the removal of any personal information a business has gathered about them.

We aim to respond to your request within one month. For inquiries or to exercise these rights, please reach out to us.

GDPR Data Protection Rights

We are committed to making sure you are fully aware of your data protection rights. As a user, you have the following entitlements:

• The right to correction – You can ask us to amend any incorrect or incomplete information about you.
• The right to access – You can ask for copies of your personal data from us.
• The right to erasure – You can ask us to erase your personal data, under certain conditions.
• The right to object to processing – You can object to how we process your data, under certain conditions.
• The right to restrict processing – You can request limitations on how we process your personal data, under certain conditions.
• The right to data portability – You can ask us to transfer your data to another organization or directly to you, under certain conditions.

We will respond to your request within one month. To exercise these rights, please get in touch with us.

Children's Privacy

Protecting the privacy of children using the internet is a key concern for us. We encourage parents to actively monitor their children's online activities.

Kindle Direct Publication does not knowingly collect identifiable information from children under 13. If your child has submitted such information, we urge you to contact us immediately, and we will promptly remove this data from our records.

Refund Policy

Please read our refund policies carefully to fully understand your rights and restrictions as outlined by Kindle Direct Publication. Refunds are only available under particular conditions, detailed as follows:

Kindle Direct Publication offers a 100% refund on its services with certain exceptions.

Your eligibility for a refund from Kindle Direct Publication becomes null and void if:

• You opted for a specialized or customized package.
• You've asked for modifications beyond the original designs.
• There has been no communication from the customer or the customer has been unresponsive for more than two weeks without notice.
• The project is paused at the customer's request.
• Any company policy has been violated.
• The creative brief is incomplete due to missing information from the client.
• The business is closing or undergoing a name or activity change.
• Non-service related reasons such as a 'change of mind' or 'disagreement with a partner' will not qualify for a refund.
• If multiple sets of revisions (for any services) have been accepted by the client, refunds are not applicable.